Dishwasher defective? Arrival cleaning completed? Bedside lamp broken? Leakage from the roof? Are the bed linen packages brought in? Thanks to Keyplan, tasks, work orders, malfunctions, complaints and other reports are never forgotten and the employees follow them up. This may sound like future music, but for a lot of holiday parks this is the daily practice at the moment. They work with Keyplan and think this the ideal facility management solution for the recreation and leisure industry.
Communication in these sectors often takes place via paper job sheets, by telephone and via channels such as e-mail and WhatsApp. The latter, may seem like a great solution, but these tools carry a high risk of miscommunication. After all, there are often forgotten reports and this causes stress for all departments: cleaning, technical service, reception, landscaping.
But no more worries, we have developed the Keyplan application for just that!
Malfunction reports, no problem!
With both the mobile application and the web version you can create tasks or report malfunctions very easily and intuitively. When creating tasks, you can add photos and descriptions, among other things. In addition, you can give a priority to the relevant task, so that it will notify and the task will be placed at the top of the list of the department or relevant employee.
In fact, anyone can create tasks: the staff, but also your guests (if you use the “public notifications”). In this way, the cleaners can create a task if they encounter something during a cleaning. For example: leakage from the roof, defective television, broken refrigerator, etc.
Clear job overviews
As soon as you have been assigned a task, you will receive all the necessary information to carry out the work. Such as among others:
- Title and Description
- Location, Object group and Object
- Deadline and Time Tracking
When you start your job, all you need to do is start and finish your job within your job overview on the mobile application. Then fill in the performed work description and the task will disappear from your overview. As a result, you always have a clear and up-to-date overview of the tasks that you still need to perform. You can find the completed and outstanding tasks on the mobile application and the web version. So you can find a clear history structure within Keyplan.
Available in different languages
A holiday park often has a diversity of different employees.
To make Keyplan as multifunctional as possible, we have Keyplan available in the following languages:
When you set your mobile to a specific language, Keyplan takes over the already chosen language from your mobile to use it within your personal Keyplan environment.
If there is a demand for another language, please let us know and we will look together at the options.
Curious about what Keyplan can mean for your company? Then request a no-obligation Demo! We will contact you as soon as possible.